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Director's Message

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At the Cobb County Water System, we strive to provide quality water, wastewater, and stormwater management services in an effective and environmentally conscientious manner. Providing such service at a reasonable cost while protecting the environment is essential to the personal and economic well-being of the residents and businesses of Cobb County. We are able to fulfill this mission through efficient daily operation and long-range financial/capital improvement planning performed as a result of the collaborative efforts of a trained and skilled workforce.

Effective customer service, an underlying commitment of our program, is not just polite, helpful treatment of our customers. It is the delivery of dependable water service with minimal disruption. It is the collection and treatment of wastewater in a manner safe to the environment. It is the availability of our services 24 hours a day, seven days a week. We are firmly committed to this concept.

Even as our annual budget approaches $220 million, we are able to provide the level of service that our customers expect through rates that are among the lowest in the Atlanta region. While recent drought conditions have offered new challenges, we have been able to work with our customers to reduce water demands and minimize longer term impacts. We are committed to an ongoing vigilance intended to ensure that our children will have dependable services in the future.

We are forever aware of our responsibility to protect the natural environment, enhance the health and well being of Cobb County’s residents and businesses, and support the community’s goals for economic vitality - a challenge worthy of our efforts.

So, even as we reflect on achievements past, our focus remains on the future: to continue setting the standard as a partner in improving the lives of Cobb’s residents.

Sincerely,


Stephen D. McCullers, P.E.
Water System Agency Director