(Click on any FAQ question below to view the answer)
This program is available for Cobb County Water System customers whose homes were completed before 1993. The goal of the program is to retrofit such homes with low flow fixtures. Homes constructed during 1993 and after already have low flow toilets because the Federal Energy Policy Act of 1992 mandated.
Master metered town home and condo associations are considered multi-family accounts. On October 1, 2012, Cobb County Water System introduced a new multi-family rebate program. Please click here for information on the process and eligibility requirements.
If you have a particular plumbing situation where none of the approved toilets will fit in your existing home, please contact Cobb Water at 770-419-6244, prior to purchasing them to discuss the situation.
Eligible customers can visit the WaterSense website to view the list of approved toilets and download an application from our website cobbwater.org/efficiency.htm or receive the information by contacting the Water Efficiency Office at 770-419-6244. After purchasing the toilet and having it installed, the customer must complete the application and send it, along with the original receipt, to the Water Efficiency Office at 660 South Cobb Dr. Marietta, GA 30060. To ensure you receive the credit, please include the model number of the toilet, removed from the box, if not listed on the receipt. The application will be reviewed, and provided funding is still available for the program, a credit will be issued on the customer’s water bill.
The toilet rebate program has a designated annual budget. Customers are advised to check with the Water Efficiency Office to see if funds are available. The Water Efficiency Office cannot guarantee funds will be available when your application is received. The customer must have purchased a toilet from the approved lists and be in a home built prior to 1993.
These toilets are eligible for a $100.00 rebate. WaterSense is the Environmental Protection Agency’s new labeling program for water efficiency, modeled after the Energy Star labeling program. The WaterSense labeled toilets only use an average of 1.28 gallons of water per flush and have passed rigorous testing standards.
Most toilets are sold in two pieces. Be sure to get both a tank and bowl that are listed together on the toilet lists. A representative at the retailer should be able to assist you with this. Make sure and bring the lists with you to the retailer.
No. As long as the toilet is on the list, a customer can buy it from any retailer, even online, but we do need the original invoice sent in with the application. Cobb Water System advises customers keep a copy of the receipt, for their records.
It may be possible that a new wax ring or additional bolts may be needed when purchasing the toilet. Please work with your retailer or plumber to ensure you have all the equipment you need to have a working toilet.
Probably not. Cobb County Water System has informed local retailers about the program and encouraged them to carry stock. No retailer will have every toilet, but approved toilets are available locally.
If the property meets the program qualifications a rebate will be issued as a credit to the water bill of the account holder at the rental property. If you are not the account holder it will be credited to the current water account holder's bill (renter). Cobb County Water System will not become involved in renter landlord disputes.
This program is available for Cobb County Water System’s multi-family customers (apartments, condo associations, and townhome communities) who are served by a single master meter. The property must have been built before 1993 and have toilets that use more than 1.6 gallons per flush. The goal of the program is to retrofit these properties with low flow fixtures. Homes constructed during 1993 and after already have low flow toilets because the Federal Energy Policy Act of 1992 mandated low flow fixtures in all new construction.
Yes. In order to qualify for this program, your community or property must receive a water bill from Cobb County Water System. The rebate is a credit on the account holder’s water bill. We cannot issue a credit if there is no water bill. We do not issue cash or checks for the rebate program.
Representatives from apartments built in 1992 or earlier may contact Water Efficiency staff at 770-419-6244 to indicate an interest in participating in the rebate program. At that time, a pre-inspection will be scheduled to ensure the property is eligible. After the pre-inspection, the property has 90 days to replace at least 50% of the units or a minimum of 75 toilets and submit their rebate application with all required paperwork, including a contact number to schedule a verification inspection. After the verification process, a credit will be added to the property’s account(s).
The property manager / HOA needs to secure the commitment from at least 50% of the residents that they will retrofit the toilets in their home. At that time, they may contact the Water Efficiency staff at 770-419-6244 to schedule a pre-inspection of a random sample of the participant’s units to ensure the property is eligible. The property representative needs to complete the Intent to Participate Certification and have it available at the pre-inspection. After the pre-inspection and approval, the community has 90 days to retrofit the units that agreed to participate and submit their rebate application with all required paperwork. Water Efficiency staff will schedule a verification inspection with the contact listed on the rebate application. After the verification inspection, a credit will be added to the property’s account(s). Cobb County Water System will only issue a credit to the community’s water account. Any disbursement or credits to individual residents of the community is solely the account holder’s responsibility.
No. Cobb County Water System’s rebate is only issued as a credit on the active water account. Each community will need to agree on how they will credit or reimburse their residents who participate. Cobb Water only has a fiduciary responsibility with the account holder of the master metered water account, not the individual residents within the community.
Condo associations can participate in the program, but rebate credits will be applied to the association’s water account. We cannot give individual rebates to condo owners without an account. We only have a fiduciary relationship with our account holder. If the condo association wishes to participate in the program, the association president or management company should review the procedure for participating in the rebate program and determining how they will credit participating residents.
Only toilets that have received the USEPA WaterSense label are eligible for a rebate of $50.00 per toilet up to 150 toilets or $7,500.00 per property. These toilets have been certified by a third party to ensure high performance and long term water savings. Look for the WaterSense Label to ensure the product installed qualifies for the rebate.
No, but we do require a minimum level of participation as follows: For apartments: 50% of the units or at least 75 toilets. For mastered metered communities: at least 50% of the residential units Communities may phase in the retrofits in two stages up to the program maximum of 150 toilets or $7,500.00 per property, but the first phase must meet the minimum level of participation listed above.
Cobb County Water System does not require that the property recycle the old toilets but they highly recommend that the toilets be recycled. Patterson Inc. in Mableton has the ability to recycle these toilets. Information about Patterson is listed below.
1) For 1-3 toilets, the fee is $5 per toilet.
2) For a pick-up load of 4-10 toilets, the fee is $185.00–the same charge for a 12-yard dumpster, the smallest dumpster Patterson provides. For more information, call 404-505-1449 or email: PackerInd@aol.com.
Patterson Industries, Inc.
5800 Riverview Road
Mableton, GA 30126
If you choose not to recycle, you will need to discuss disposal with your waste hauler.
This program is available to the management of multi-family (apartment homes) and master-metered communities (those communities who are on one service meter for Cobb County Water System). Single family residential customers are not eligible for this program.
This valve has a two-fold savings. First, it is adjustable and can be calibrated to save water that is currently lost through the overflow tube after the bowl has been filled. This can save over a gallon of water per flush. Secondly, it has jets attached to the valve that send an auditory signal anytime the toilet is leaking or the flapper is unseated. Many toilets have silent leaks which waste hundreds of gallons of water a day. This product will alert customers to a leaking toilet immediately resulting in the prompt repair of leaks.
No, you may purchase for half the community and after a six month period you may purchase the other half. Please note purchasing in bulk is the most cost-effective method and it may be most beneficial to purchase all of the materials at once.
The valves are available at many home improvement and hardware stores. Bulk purchase can also be made through HD Supply. You can visit www.hdsupplysolutions.com for order information or call 1-800-431-3000 for more information.
Right now this program is only for multi-family residential and master-metered accounts. The Cobb County Water Efficiency Program is an ongoing program and additional programs that will benefit our commercial customers are being reviewed and considered for future implementation.
Cobb County is evaluating the success of this program and tracking the effectiveness of the valves as well as the water saved allows us to develop programs in the future and measure the cost benefit of existing programs. You will be provided with a simple spreadsheet upon the processing of your rebate. We ask that you submit the completed form at the end of the first year to: Kathy.firstname.lastname@example.org or a hard copy to:
Cobb County Water Efficiency Program
660 South Cobb Dr.
Marietta, GA 30060
Cobb County Water System provides materials free of charge to help customers save water. We have outdoor and indoor kits as well as written information. The indoor kits are most effective in a home built before 1993. You can contact the Water Efficiency Office to receive these materials.
Use your water bill. Take the amount of water consumed (8,000 gallons), divide by the number of days in service, this is how much water your family uses everyday. Divide by the number of people living there and that is how much water each person uses.
Cobb County takes management of the system very seriously. We have a leak repair prioritization policy. The most severe leaks, causing the most damage and water loss, are repaired first. Due to limited staff this may mean smaller leaks take a little more time to repair.