Cobb County Government


The State of Georgia began collecting a fee from each wireless telephone to help pay for the development and maintenance of enhanced wireless service. This was mandated by the Federal Communications Commission (FCC). Portions of these funds will also be distributed to local emergency communications centers, to upgrade telephone equipment and mapping equipment to pinpoint location of wireless calls.

Although they are a valuable tool, cell phones have their limitations. Here are some facts:

  • More Than 30,000 wireless phones are sold everyday
  • More than 115,000 wireless 9-1-1 calls are made everyday
  • Wireless telephones do not provide 9-1-1 with an address
  • Wireless telephones may not connect you to the correct 9-1-1 center

Helpful Hints when calling 9-1-1 from a cell phone:

  • Providing an accurate address is critically important
  • Give an exact street number and street name if possible or closest intersection
  • Provide a business name or landmark if address is unknown
  • Do not hang-up until your call is answered
  • Know Your Cell Phone Number!