Cobb County Government

Is paying my ticket online safe?

Making payments online is actually safer and more dependable than paying by mail. VitalChek has implemented a state-of-the-art secure network for processing payments. This system uses cutting-edge encryption technology to ensure that only those approved by you can have access to your confidential information.

What's a convenience fee?

This is a fee assessed by VitalChek for providing the ability to perform real-time Internet transactions in an easy, secure and reliable manner.

How do I know that my payment was made?

After completing the payment process, a receipt page with a corresponding confirmation number will be displayed. You're encouraged to print this page for your records. You will be sent a return email confirming your payment.

How will I know if my payment is received by the county before the court date?

Your ticket payment must be made to the VitalChek online payment system no later than 7:00 p.m. two days prior to your scheduled court date. For example, a ticket for a Thursday court date must be paid no later than 6:59 p.m. on Tuesday. The county recognizes the date printed on the confirmation page as the date of payment.

Please note the following when paying citations online:

  • Tickets are payable on online after they have been received and processed by the court. This may take up to 10 business days.
  • Your on-line payment must be made no later than 7:00 p.m. two days before your court date. For example, a ticket for a Thursday court date must be paid no later than 6:59 p.m. on Tuesday. Citations are not payable on-line after the court date.
  • Non-payable citations will not be available on-line. If it has been at least 10 business days since you received your citation, and you are unable to access your citation on online please call 770 528-7997 M-F between 8 a.m. and 5 p.m.