Cobb County Government

The Cobb County Department of Public Safety 9-1-1 Emergency Communications Center invites you to explore a career as an Emergency Communications Operator. Our agency is certified by the Commission on Accreditation for Law Enforcement Agencies (CALEA) and serves as the 9-1-1 call and dispatch center for the Cobb County Police Department, Cobb County Fire & Emergency Services, City of Marietta Police and Fire, City of Powder Springs Police Department, and the Cobb County Sheriff’s Department.

This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions.

Come join our team of unseen heroes who are often the first point of contact for citizens in need of emergency services and help make a difference in someone’s life.

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Application Process

View available positions

Testing for the position of Emergency Communications Officer I generally takes place twice per month. Once the position posts online, it will remain open until all testing spaces are filled. If testing has closed, please check back periodically.

Once the application is completed a link at the bottom of the page will direct you to a data entry test. This test consists of 4500 keystrokes (35-53 words per minute) and must be completed with 90% accuracy.

Job Description

Using a computer-aided dispatch system, a 911 Operator receives emergency calls from the public requesting police, fire, medical or other emergency services. The operator must determine the nature and location of the emergency; determine priorities, and dispatch police, fire, ambulance or other emergency units as necessary and in accordance with established procedures.

Job Training Program

The Cobb County 911 Training Division’s curriculum consists of a three phase program designed to meet the training needs of new employees and provide them with the necessary knowledge, skills, and abilities to be successful in their career.

Minimum Qualifications/Disqualifiers

To be considered for employment as an Emergency Communications Operator with the Cobb County 911 Communications Center you must be at least18 years of age, possess a high school diploma or GED, and be a U.S. citizen.