Cobb County Government

Our Department

Created in 1987, Cobb County 9-1-1 answers about 1,200 emergency phone calls and 1,000 non-emergency phone calls daily, totaling 800,000 phone calls each year.

Cobb County 911 is a 24-hour, toll-free voice for emergency calls for service.

All 9-1-1 employees are CPR and Emergency Medical Dispatch (EMD) certified, enabling them to give life saving instructions until help arrives.

Cobb County 9-1-1 dispatches units for the Cobb County Police and Fire Departments, Marietta Police and Fire Departments, and the Powder Springs Police Department.

Cobb County 9-1-1 subscribes to the A T & T Language line which can translate over 140 languages, it is normally accessed by using three-way calling to a 1-800 number.

All 9-1-1 bureau personnel are TDD (Telecommunications Device for the Deaf) and TTY (Teletypewriter) certified for the deaf and hearing impaired. By federal law, access to 9-1-1 must be provided to the deaf and hearing impaired.

Our bureau operates two (2) twelve hour shifts.

Mission Statement

We, the men and women of the Cobb County Department of Public Safety 9-1-1/Communications Bureau, are dedicated to improving the quality of life in our community by providing an effective channel of communication between the public and public safety providers.

We are committed to providing a professional response to each call for service that is caring and helpful.

We are responsible for the uninterrupted flow of information in the area of emergency communication.

We are organized, trained, and committed to maximize effective and efficient public service and to maintain a positive work environment.

We work to fulfill our mission in a manner that inspires the public's trust and confidence and protects the Constitutional rights of each citizen.

SERVAMUS VITAE

Values Statement

We are individually accountable for reflecting these values in our professional and personal lives:

  • Respect for all human life above all else
  • Honesty and integrity through ethical behavior
  • Willingness to change in response to valid criticism
  • Professional excellence demonstrated through leadership, cooperation, and dedication to serving as we would expect to be served
  • Appreciation for the diversity among our teammates and members of our community

SERVAMUS VITAE