Cobb residents have a new direct line of communication for reporting non-emergency, quality of life concerns to Cobb PARKS and Cobb DOT staff.  On January 26, the County will upgrade to a new mobile app and web tool called SeeClickFix.  This new reporting tool will replace the “Submit a Parks Service Request” and the YourGov application currently used by residents.

SeeClickFix makes it easy for residents to provide the essential information that crews need to respond to concerns using the smart phone application or online tools.  Once submitted, resident concerns are instantly routed to the appropriate staff and the user receives an email acknowledging the service request and a follow-up email once the work is complete or the issue has been resolved.

Users can check the status of their report at any time and other users can view, comment on, and vote to fix items submitted by their neighbors.  Users can even create their own “watch areas” to receive notifications about all the reports in their community, enabling them to follow the progress of all service request – not just the ones they report.  Below is a list of the concerns that may be reported using the application and online tools.  This list may be expanded by the County moving forward.

SeeClickFix is a free download on the App Store or Google Play.  You can also access the online tool via Cobb Parks website or seeclickfix.com.